Privacy Policy
Effective Date: August 8, 2025
SCOPE
Capital Sity, LLC (collectively, “Capital Sity, LLC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.capitalsity.com, our subdomains (including optin-app.capitalsity.com), or use our services in person, by phone, or via SMS.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal and business information:
A. Personal Information
Full legal name
Date of birth
Driver’s license number and expiration date
Contact information (address, phone number, email)
Payment details (credit/debit card, bank information)
B. Rental Information
Vehicle rental history and preferences
Pickup and drop-off dates, times, and locations
Insurance details (if applicable)
Incident/accident reports
C. Technical Information
IP address, browser type, and operating system
Pages visited on our website and date/time of visits
Referral sources and advertising interactions
D. Communication Information
SMS messages, call logs, and emails related to bookings, account updates, and promotions
2. How We Use Your Information
We may use your information to:
Process reservations and payments
Verify driver eligibility and identity
Provide customer service and respond to inquiries
Send booking confirmations, reminders, and updates
Send promotional offers (with your consent)
Improve our website and services
Comply with legal obligations and prevent fraud
3. SMS Messaging & A2P Compliance
By providing your mobile number, you consent to receive SMS messages from Capital Sity, LLC related to your rentals, account notifications, and promotional offers.
Opt-Out: Reply STOP to unsubscribe at any time.
Help: Reply HELP for assistance or call +1 (877) 225-0662.
Message & Data Rates: Standard message and data rates may apply.
We do not sell, rent, or share your mobile number with third parties for their marketing purposes.
4. How We Share Your Information
We may share your information with:
Service providers (payment processors, roadside assistance, insurance partners)
Government agencies or law enforcement when required by law
Business partners in joint ventures (with your consent)
We do not sell your personal information.
5. Data Security
We use industry-standard safeguards, including encryption, firewalls, and secure servers, to protect your information. However, no internet transmission or storage method is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary for:
Fulfilling your rental agreement
Complying with legal requirements
Preventing fraud and resolving disputes
7. Cookies & Tracking
We use cookies and similar technologies to enhance site functionality, analyze traffic, and personalize your experience. You can disable cookies in your browser settings.
8. Your Privacy Rights
You may have the right to:
Access, correct, or delete your personal information
Opt-out of marketing messages
Request a copy of your data
To exercise your rights, contact us at:
📧 [email protected]
📞 +1 (877) 225-0662
9. Third-Party Links
Our site may link to external websites. We are not responsible for their content or privacy practices.
10. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.”
11. Contact Us
For questions or concerns about this Privacy Policy, contact:
Capital Sity, LLC
📍 100 Hartsfield Center Parkway suite 500, Atlanta, GA, USA
📧 [email protected]
📞 +1 (877) 225-0662
